Terms of Service

Please read these terms carefully before using our website or services.

1) Acceptance of Terms

By accessing or using the Drive Babylon website or transportation services provided by Babylon Transportation Service LLC (“Company,” “we,” “our,” or “us”), you agree to these Terms of Service and our Privacy Policy.

2) Services Provided

We provide licensed and insured student transportation, specializing in special-needs and school-based rides. Service availability may depend on location, school district agreements, and scheduling capacity.

3) Responsibilities of Parents/Guardians

  • Provide accurate and complete details (student, school, addresses, schedules, support needs).
  • Ensure timely readiness at pickup/drop-off locations.
  • Request special accommodations (e.g., booster seat, wheelchair access) in advance.

4) Safety & Conduct

Our drivers are trained in safe driving and student support. We may refuse or discontinue service if behavior or circumstances pose a safety risk.

5) Payment & Contracts

Rates and billing are set via family agreements or school/district contracts. Invoices must be paid according to stated terms. Additional fees may apply for late cancellations or wait times if specified in your agreement.

6) Cancellations & Changes

Please notify us promptly of schedule changes. We will try to accommodate changes, subject to availability and applicable terms in your agreement.

7) Privacy

We handle personal information as described in our Privacy Policy. By using our services, you consent to such collection and use.

8) Disclaimers & Limitation of Liability

We strive to provide safe, timely service, but we are not liable for delays, cancellations, traffic, weather, or events beyond our reasonable control. To the fullest extent permitted by law, our liability is limited to the value of services provided.

9) Changes to These Terms

We may update these Terms at any time. Updates will be posted here with a revised date.

10) Contact Us