Privacy Policy

Effective Date: Augutst 27, 2025

Babylon Transportation Service LLC (“Drive Babylon,” “we,” “our,” or “us”) respects your privacy. This policy explains what information we may collect, how we use it, and the choices you have.

1) Information We Collect

We currently do not collect information through online forms on this website. When you contact us by phone or email—or if a form is added in the future—we may collect:

  • Parent/Guardian name
  • Phone number and email address
  • Student name and school information
  • Pickup and drop-off addresses
  • Scheduling details (days/times) and support notes (e.g., seating, accessibility)

We do not use analytics tools on this site at this time.

2) How We Use Information

  • Provide and coordinate transportation services
  • Communicate confirmations, updates, or changes
  • Respond to questions and customer support requests

3) Sharing of Information

We do not sell or rent personal information. We share only as needed to provide services:

  • Drivers (to safely complete scheduled trips)
  • Schools/Districts when required for IEP support, coordination, or compliance

All drivers and staff are expected to handle student information confidentially.

4) Data Security

We use reasonable administrative and technical measures to protect personal information, including limiting access to authorized personnel. No method of transmission or storage is completely secure.

5) Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6) Children’s Privacy

This site is intended for parents/guardians and school staff. We do not knowingly collect information directly from children. If you believe a child provided us information without consent, contact us and we will take appropriate action.

7) Your Choices & Rights

  • Request a copy of your personal information
  • Ask us to correct or delete information where legally possible

To exercise these rights, contact us at info@drivebabylon.com.

8) Changes to This Policy

We may update this policy from time to time. The “Effective Date” will be revised when changes are posted.

9) Contact Us